Introduction
RapidLaunch ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you purchase and use our product.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Create an account (email address, password)
- Purchase a license (billing information processed by your chosen payment provider)
- Contact our support team (communication records)
- Subscribe to our newsletter (email address)
Information Collected Automatically
When you visit our website, we automatically collect:
- Usage Data: Pages viewed, features explored
- Device Information: Browser type, operating system
- Log Data: IP address, access times
How We Use Your Information
We use the collected information to:
- Process license purchases and deliver the product
- Send license keys and download instructions
- Provide technical support
- Send product updates (Unlimited license holders)
- Improve our website and product
Payment Processing
All payments are processed by your chosen payment provider (Stripe or LemonSqueezy). We do not store your credit card information. Your payment provider's privacy policy governs payment data handling.
Third-Party Services
We use the following third-party services to operate our business:
- Payment Processors: Stripe and/or LemonSqueezy (for payment processing)
- Infrastructure: Supabase (for database and authentication)
These services have their own privacy policies governing how they handle your data. We encourage you to review their respective privacy policies.
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Objection: Object to certain types of processing
To exercise these rights, contact us at support@rapidlaun.ch.
Legal Basis for Processing (GDPR)
If you are in the European Economic Area, our legal basis for processing your personal data includes:
- Contract Performance: Processing necessary to fulfill our obligations under your license agreement
- Legitimate Interest: Improving our services, preventing fraud, and ensuring security
- Consent: Where you have given explicit consent (e.g., newsletter subscription)
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you request deletion of your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
Data Security
We implement industry-standard security measures including encrypted connections and secure authentication.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email.
Contact Us
If you have questions about this privacy policy, please contact us at support@rapidlaun.ch.